Privacy Policy

Last updated: March 3, 2026

By Ms James respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from this website.

Information We Collect

When you visit the site, certain information may be automatically collected by the website platform (Squarespace), including:

  • Browser type

  • IP address

  • Device information

  • Pages visited on the site

When you make a purchase, we may collect:

  • Name

  • Shipping address

  • Email address

  • Phone number (if provided)

  • Payment information

Payment details are processed securely through third-party payment providers. By Ms James does not store full payment card information.

How Your Information Is Used

Your information may be used to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve the website experience

If you choose to subscribe to email updates, your email may also be used for occasional announcements or product updates. You can unsubscribe at any time.

Sharing of Information

Your information is only shared when necessary to operate the store. This may include:

  • Payment processors (for secure payment transactions)

  • Shipping carriers (to deliver your order)

  • Website platform services used to operate the store

Your personal information will never be sold or rented to third parties.

Cookies and Website Tracking

Like most websites, this site may use cookies or similar technologies to help improve functionality and understand how visitors use the site.

Data Security

Reasonable measures are taken to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

You may request to access, correct, or delete your personal information by contacting us.

Contact

If you have questions about this Privacy Policy, please contact:

info@bymsjames.com

Terms & Conditions

Last updated: March 6, 2026

By accessing this website and making a purchase from By Ms James, you agree to the following terms and conditions.

Use of This Website

All content on this site—including artwork, images, designs, product listings, and written content—is the property of By Ms James and is protected by copyright laws.

No part of this site may be copied, reproduced, distributed, or used for commercial purposes without written permission.

Product Information

Each item is described and photographed as accurately as possible. Because many items are handmade, slight variations may occur and are considered part of the work.

Orders and Payments

Orders must be paid in full at the time of purchase. Payment is processed securely through third-party payment providers.

Shipping

Orders currently ship within the United States only. Shipping timelines may vary depending on product type and production time.

Returns and Refunds

Custom items are non-refundable.

For eligible items, returns may be requested within 14 days of delivery. Items must be returned in unused condition.

Greeting cards and paper goods are final sale and cannot be returned.

Intellectual Property

All artwork, designs, and creative work on this site are original works by By Ms James.

Reproduction, copying, distribution, or commercial use of any images or designs without permission is strictly prohibited.

Limitation of Liability

By Ms James is not responsible for damages resulting from the use of this website or products purchased from it beyond the amount paid for the product.

Changes to These Terms

These terms may be updated from time to time. Continued use of the website constitutes acceptance of any changes.

Contact

For questions regarding these terms, please contact:

info@bymsjames.com